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Knowledge management in distributed software development teams - does culture matter?

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conference contribution
posted on 2019-03-01, 11:55 authored by Alexander Boden, GABRIELA AVRAMGABRIELA AVRAM, Liam J. Bannon, Volker Wulf
Software development requires complex context specific knowledge regarding the particularities of different technologies, the potential of existing software and the needs and expectations of the users. Hence, efficient knowledge management counts amongst the most important challenges for software teams. In international teams, one of the most important issues regarding knowledge sharing is the impact of culture under different aspects: national, organizational and professional. There seem to be very few studies dealing with the issue of culture in regard to knowledge management practices in GSE. We want to contribute to the discussion by presenting case studies of small size software teams dealing with international software development in the context of offshoring. In doing so, we illustrate how cultural and social issues influence the way knowledge exchange is performed by analyzing several practices of knowledge management, considering the role of artifacts and tools, of meetings, knowledge brokers and mutual visits between sites.

History

Publication

Fourth IEEE International Conference on Global Software Engineering;pp. 18-27

Note

peer-reviewed

Other Funding information

SFI, German Research Foundation

Rights

© 2009 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

Language

English

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