posted on 2019-03-01, 11:55authored byAlexander Boden, GABRIELA AVRAMGABRIELA AVRAM, Liam J. Bannon, Volker Wulf
Software development requires complex context
specific knowledge regarding the particularities of
different technologies, the potential of existing
software and the needs and expectations of the users.
Hence, efficient knowledge management counts
amongst the most important challenges for software
teams. In international teams, one of the most
important issues regarding knowledge sharing is the
impact of culture under different aspects: national,
organizational and professional. There seem to be very
few studies dealing with the issue of culture in regard
to knowledge management practices in GSE. We want
to contribute to the discussion by presenting case
studies of small size software teams dealing with
international software development in the context of
offshoring. In doing so, we illustrate how cultural and
social issues influence the way knowledge exchange is
performed by analyzing several practices of knowledge
management, considering the role of artifacts and
tools, of meetings, knowledge brokers and mutual
visits between sites.
History
Publication
Fourth IEEE International Conference on Global Software Engineering;pp. 18-27