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Modelling business transactions across service supply chain networks

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conference contribution
posted on 2011-12-14, 16:20 authored by Noel Carroll, Rafiqul Haque, Ita RichardsonIta Richardson, Eoin Whelan
This paper is concerned with understanding the complex nature of service network environments with particular attention on exploring business transactions across supply chains. Although business transactions have been traditionally well documented throughout literature, what becomes apparent is that these approaches fail to capture the dynamic complexity of modern service supply chains. To address the problem, this paper introduces a method to model supply chain behaviour which is of particular interest at the network design time and offers a conceptual view of extracting network analysis and process metrics. We introduce a business transaction language (BTL) to gain insight into the business transactions while we also explore the application of social network analysis (SNA) to model the dynamism of service networks. In doing so, the research sets out to generate greater service network intelligence and extend the service network ontology while visualising the transactional interaction landscape.

Funding

Study on Aerodynamic Characteristics Control of Slender Body Using Active Flow Control Technique

Japan Society for the Promotion of Science

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History

Publication

20th International Conference on Information Systems (ISD2011);08/2011

Publisher

Springer

Note

peer-reviewed

Other Funding information

SFI, ERC

Language

English

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