posted on 2020-11-02, 14:06authored byYVONNE CLEARYYVONNE CLEARY, Darina M. Slattery, Madelyn Flammia, Patricia Minacori
This article reports on a qualitative study of strategies and competencies used by technical communication and translation students to address challenges inherent in global virtual team collaboration. The study involved students from three universities collaborating in virtual teams to write and translate instructional documents. Qualitative content analysis of students’ reflective blogs and team transcripts was used to examine their experiences while collaborating.
Students faced challenges related to communication, leadership, and technology, and developed various strategies to address those challenges. Although the students did not face cultural challenges, they reported increased awareness of cultural issues. Students also reported that the project helped them better understand the workplace and define career goals.
History
Publication
Journal of Technical Writing and Communication;49 (3), pp. 309-337