University of Limerick
Browse
2009_ryan.pdf (383.29 kB)

Development of a team measure for tacit knowledge in software development teams

Download (383.29 kB)
journal contribution
posted on 2012-08-01, 09:10 authored by Sharon Ryan, Rory V. O'Connor
In this paper we operationally define and measure tacit knowledge at the team level in the software development domain. Through a series of three empirical studies we developed and validated the Team Tacit Knowledge Measure (TTKM) for software developers. In the first study, initial scale items were developed using the repertory grid technique and content analysis. In Study 2, supplied repertory grids were administered to novices and experts to establish differential items, and Study 3 validated the TTKM on a sample of 48 industrial software development teams. In developing the TTKM we explored the relationships between tacit knowledge, explicit job knowledge and social interaction and their effect on team performance as measured by efficiency and effectiveness. In addition we assess the implications for managing software development teams and increasing team performance through social interaction.

History

Publication

Journal of Systems and Software;82(2), pp. 229-240

Publisher

Elsevier

Note

peer-reviewed

Other Funding information

SFI

Rights

This is the author’s version of a work that was accepted for publication in Journal of Systems and Software. Changes resulting from the publishing process, such as peer review, editing, corrections, structural formatting, and other quality control mechanisms may not be reflected in this document. Changes may have been made to this work since it was submitted for publication. A definitive version was subsequently published in Journal of Systems and Software, 82(2), pp. 229-240, http://dx.doi.org.proxy.lib.ul.ie/10.1016/j.jss.2008.05.037

Language

English

Usage metrics

    University of Limerick

    Categories

    No categories selected

    Exports

    RefWorks
    BibTeX
    Ref. manager
    Endnote
    DataCite
    NLM
    DC