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Microblogging in open source software development:the case of Drupal using Twitter

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journal contribution
posted on 2014-06-25, 11:42 authored by Xiaofeng Wang, Iiona Kuzmickaja, Klaas-Jan Stol, Pekka Abrahamsson, Brian FitzgeraldBrian Fitzgerald
Microblogging is one of the popular forms of social media that has quickly permeated both enterprise and open source communities. However, how exactly open source communities can leverage microblogging is not yet well understood. We investigate how Drupal’s open source community uses Twitter, a household-name in microblogging. Our analysis of group and individual accounts of Drupal developers reveals that they take on similar but distinct roles. Both serve as communicators of essential links to a vast and growing community knowledge base, such as work artifacts, issues, documentation, and blog posts. Community members often express positive emotions when tweeting about work, which reinforces a sense of community. Finally, Twitter is also used as a crowdsourcing channel to solicit contributions.

History

Publication

IEEE Software;31 (4), pp. 72-80

Publisher

IEEE Computer Society

Note

peer-reviewed

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SFI

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“© 2014 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.”

Language

English

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