University of Limerick
Holland_2021_Service.pdf (19.53 MB)

Service robots in the healthcare sector

Download (19.53 MB)
journal contribution
posted on 2023-01-30, 11:56 authored by Jane Holland, Liz M. Kingston, Conor T. McCarthy, Eddie Armstrong, Peter O'Dwyer, Fionn Merz, Mark McConnell
Traditionally, advances in robotic technology have been in the manufacturing industry due to the need for collaborative robots. However, this is not the case in the service sectors, especially in the healthcare sector. The lack of emphasis put on the healthcare sector has led to new opportunities in developing service robots that aid patients with illnesses, cognition challenges and disabilities. Furthermore, the COVID-19 pandemic has acted as a catalyst for the development of service robots in the healthcare sector in an attempt to overcome the difficulties and hardships caused by this virus. The use of service robots are advantageous as they not only prevent the spread of infection, and reduce human error but they also allow front-line staff to reduce direct contact, focusing their attention on higher priority tasks and creating separation from direct exposure to infection. This paper presents a review of various types of robotic technologies and their uses in the healthcare sector. The reviewed technologies are a collaboration between academia and the healthcare industry, demonstrating the research and testing needed in the creation of service robots before they can be deployed in real-world applications and use cases. We focus on how robots can provide benefits to patients, healthcare workers, customers, and organisations during the COVID-19 pandemic. Furthermore, we investigate the emerging focal issues of effective cleaning, logistics of patients and supplies, reduction of human errors, and remote monitoring of patients to increase system capacity, efficiency, resource equality in hospitals, and related healthcare environments.


Development of theoretical and experimental criteria for predicting the wear resistance of austenitic steels and nanostructured coatings based on a hard alloy under conditions of erosion-corrosion wear

Russian Foundation for Basic Research

Find out more...



Robotics;10, 47





Other Funding information

SFI, European Union (EU)



Department or School

  • Nursing and Midwifery
  • School of Engineering

Usage metrics

    University of Limerick


    No categories selected


    Ref. manager