Beyond Covid-19: research insights into a new world of work

At the peak of the Covid-19 pandemic in March 2020, organisations pivoted to a range of Flexible Working Options (FWOs), predominantly working from home. In the months that followed various media have suggested that organisations and their employees may wish to retain some of these new ways of working. Simultaneously however, others detail the challenges encountered when engaging in FWOs for organisations and employees alike. This report presents the findings of a national online survey implemented in July 2020, investigating employee experiences of working from home during this time and, as organisations contemplate a return to the workplace, employee and management views on what this workplace of the future should be like.