What are the effective strategies required to improve and build successful stakeholder relationships on project/programmes in Dell?

Dell Limerick has commissioned the author to conduct research into the process of Stakeholder Management by benchmarking Stakeholder Management practices at Dell with industry Best Practice. Primary data has been gathered from industry professionals at Dell who are employed across a wide range of projects and programmes, to understand the current Stakeholder Management process. The literature is then reviewed to examine Best Practice in the area of Stakeholder management, in an effort improve processes in Dell. This study has identified gaps between the current process at Dell and industry Best Practice. This research concludes by presenting Dell with a comprehensive list of recommendations supported by industry best practice guidelines and standards