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A poorly educated guess: consumers’ lifetime estimations, attitudes towards repairability, and a product lifetime label

Date
2021
Abstract
Consumers’ expectations about product lifetimes have an influence on the actual lifetimes. Promoting repairability and a product lifetime label can potentially encourage consumers to extend product lifetimes. In this paper, we present in-depth insights in how consumers make estimations about product lifetimes, and their attitudes towards repairability and a product lifetime label. Our results reveal that consumers feel unable to make a well-informed estimation about the product lifetime, have negative associations with product repairability, and have concerns about how use intensity and use behavior can be taken into account on a label. Additionally, displaying a minimum number of years on a label may cause unintentional rebound effects.
Supervisor
Description
non-peer-reviewed
Publisher
Citation
4th PLATE 2021 Virtual Conference, 26-28 May 2021;
Collections
4th Conference on Product Lifetimes and the Environment (PLATE)
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van_den_Berg_et_al_2021_A_Poorly_Educated_Guess.pdf
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Keywords
product lifetime, consumer attitudes, repairability, product lifetime label
ULRR Identifiers
https://researchrepository.ul.ie/handle/10344/10181
 https://doi.org/10.34961/1695
Funding code
Funding Information
European Union (EU), Horizon 2020, PROMPT
Sustainable Development Goals
External Link
Type
Meetings and Proceedings
Rights
https://creativecommons.org/licenses/by-nc-sa/1.0/
License