Monitoring the cloud - CloudMon

The Cloud is a complex, heterogeneous environment consisting of many layered components with complicated interconnections and relationships. Monitoring the Cloud is vital in providing service assurance and upholding SLAs. Failure to do either would result in a negative impact to customer satisfaction, potentially resulting in a loss of revenue. While the Cloud offers many advantages and interesting features (easy deployment of applications, resiliency, security, performance, scalability, elasticity, etc.), there are many challenges involved in monitoring such complex systems (Adinarayan, 2012; Aceto, 2012). Some of the main issues for monitoring the Cloud include: heterogeneity of hardware/software, scalability, aggregating and analyzing data.