This paper describes preliminary results of a longitudinal case study of an Irish based automotive aftermarket company engaged in software development with multiple stakeholders that are geographically separated. Due to increased global competition the company were under tremendous pressure to produce more frequent software updates to keep abreast of the latest on-board vehicle diagnostic technology that interfaces with the increasing variety of cars on the market. This paper discusses the challenges they encountered in their requirements engineering (RE) processes for the production of their software updates.