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Toward a compare and contrast framework for COVID-19 contact tracing mobile applications: a look at usability

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conference contribution
posted on 2024-03-21, 14:26 authored by CRISTIANO STORNICRISTIANO STORNI, Damyanka Tsvyatkova, ITA RICHARDSONITA RICHARDSON, JIM BUCKLEYJIM BUCKLEY, Manzar Abbas, SARAH BEECHAM, Muslim ChochlovMuslim Chochlov, BRIAN FITZGERALDBRIAN FITZGERALD, LIAM GLYNNLIAM GLYNN, KEVIN JOHNSONKEVIN JOHNSON, John Laffey, Bairbre McNicholas, Bashar NuseibehBashar Nuseibeh, James O’Connell, Derek O’Keeffe, Ian R. O'Keeffe, Mike O’Callaghan, ABDUL RAZZAQ, Kaavya Rekanar, Andrew Simpkin, Jane Walsh, THOMAS WELSHTHOMAS WELSH

This paper reports on the progress in the project COVIGILANT, which is aimed at developing an evaluation taxonomy for Contact Tracing Applications (CTAs) for COVID-19. Specifically, this article describes the development of Usability, one pillar of the COVIGILANT taxonomy, discussing the classification and decision-making processes, and the initial model validation. The validation process was undertaken in two stages. First, we validated how the Usability pillar could be used to evaluate the Irish Health Services Executive (HSE) COVID-19 CTA. While this supported many of the attributes that we had within the Usability pillar, it also identified issues. We made amendments based on these, and undertook a second study, this time evaluating 4 CTAs used in other countries. This has led to the completion of the Usability pillar, which can now be used to evaluate global CTAs.

Funding

Lero - the Irish Software Research Centre

Science Foundation Ireland

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COVIGILANT: Optimizing Digital Contact Tracing from End-User/Current Practice/Idealized-Solution perspectives.

Science Foundation Ireland

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History

Publication

Proceedings of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies (BIOSTEC 2021) - HEALTHINF, pp. 557-565

Publisher

SCITEPRESS

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  • LERO - The Science Foundation Ireland Research Centre for Software

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  • (4) Quality Education

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